Terms & Conditions

Sanzi Hair Care, LLC. maintains the Site for non-commercial personal use. Use of the Site for any other purpose is permissible only with our prior written consent. Without limiting the foregoing, you may not: (1) use the Site in a commercial manner, including by distributing, transmitting or publishing the Site or any of its content; (2) interfere with others’ use of the Site; (3) impersonate another person while using the Site; (4) impair the Site’s operation or interfere with or disrupt the servers or networks connected to it; (5) interfere with our intellectual property rights; (6) frame or otherwise co-brand the Site or any of its content; (7) deep-link to any portion of the Site; or (8) use the Site for any illegal purpose. We reserve the right in our sole discretion to terminate or restrict your use of the Site, without notice, for any or no reason, and without liability to you or any third party. In such an event, we may inform your Internet service provider of your activities and take appropriate legal action.

TRANSACTIONS

All transactions made through the Site are subject to our acceptance, which is at our sole discretion. Without limitation, this means that we may refuse to accept or may cancel any reservation or transaction, whether or not the reservation or transaction has been confirmed, for any or no reason, at our sole discretion, and without liability to you or any third party.

EXCHANGE RATES

All prices and amounts shown on www.Sanzibeauty.com  and/or owned/operated by Sanzi Hair Care, LLC. are listed and transacted in U.S. dollars (USD). Many factors contribute to the exchange rate of your local currency versus the U.S. dollar. Your financial institution will convert all charges to your local currency based on the exchange rate either when the order is placed or when your institution processes the transaction. Sanzi Hair Care, LLC. has no control or influence over this rate or process. If you have any further questions regarding exchange rates, please contact your financial institution.

CUSTOMS & IMPORT FEES

Customs and import fees may apply to international orders. These fees fluctuate based on country and order value. The customer is responsible for all customs and/or import fees. Customs and import fees may be due upon delivery.

Sanzi Hair Care, LLC. cannot lower the invoice value or send the order as a gift. This is a universal policy.

CANCELLATION & ORDER MODIFICATION POLICY

Sanzi Hair Care, LLC. doesn't accept canceled orders. Once your order has been submitted, it is immediately sent to our Distribution Center to begin processing and expedite order delivery. Since the order process moves very quickly, we are unable to make any cancellations or changes to submitted orders. Please review your order very carefully before submitting it.

RETURNS & EXCHANGES

If any item in a customer's order is missing, incorrect, or damaged during shipping, Sanzi Hair Care, LLC. will replace it with the same product that was originally purchased. To receive a replacement, customers please call our toll free number.

We accept returns up to 14 days after the date of purchase. We do not provide return labels for returns. The cost of shipping on return items is at your/customers expense. Refunds are issued within 2-7 business days after receipt of the return package. There is a 20% re-stocking fee on all returned items.

We honor exchanges up to 14 days after the date of purchase. Cost of shipping on return items is at your/customers expense.

HOW TO COMPLETE YOUR RETURN/EXCHANGE

Please submit your return request by calling our toll free number 1-877-598-3993.

Sanzi Hair Care, LLC.

PROMOTIONS

All offers are valid while supplies last. Sanzi Hair Care, LLC. reserves the right to substitute any product at its discretion and the right to limit quantities and discounts without notice. Not valid for bulk orders. Discounts and coupons not valid for gift card purchases. Coupon codes must be applied during checkout, and may not be applied retroactively to orders that have been processed or shipped. Only one coupon code may be applied per order. Free or discounted shipping offers are only valid to US orders, unless otherwise specified.

ELECTRONIC COMMUNICATIONS

By using the Site, you consent to receiving electronic communications and notices from us. You agree that any notice, agreement, disclosure or other communication that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

COPYRIGHT

All copyright-able text, graphics, sound, downloads, software and other material (collectively, the “Content”), the selection, compilation, arrangement and presentation of all materials, and the overall design of the Site are copyrighted by us and protected by law. Copyright 2017, Sanzi Hair Care, LLC. www.sanzibeauty.com. ALL RIGHTS RESERVED. You may print a copy of the Content on your computer only for your own personal, non-commercial home use, provided that you do not remove any copyright, trademark or other proprietary notices from the Content. Any other use of the Content is strictly prohibited. The Site may also contain content that is owned by third parties. You may use this content only as expressly authorized by the applicable owner.

TRADEMARKS

All of our trademarks, service marks and trade names used on the Site are trademarks or registered trademarks of Sanzi Hair Care, LLC. and/or in the U.S. and/or other countries. They may not be used without our prior express written permission. All other trademarks that appear on the Site are the property of their respective owners, who may or may not be affiliated with or sponsor or endorse us (and who may or may not be endorsed by us).

NO WARRANTY

We make every effort to maintain the accuracy and reliability of the Site, but we do not warrant or represent that it will always function or be error-free. We assume no responsibility or liability for errors or omissions on the Site or for problems with its operation. Your use of the Site is at your own risk. Without limiting the foregoing, THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANT ABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. Some jurisdictions do not allow the exclusion of certain warranties, so the above may not apply to you.

LIMITATION OF LIABILITY

In no event shall Sanzi Hair Care, LLC., its related companies, or each company’s directors, officers, employees or agents be held liable for any direct, indirect, incidental, special, consequential or punitive damages arising from or in connection with your access, use, or inability to use the site, any information provided by the site, or any transaction entered into via the site.

Some jurisdictions do not allow the exclusion of certain damages, so the above may not apply to you. If any authority holds any portion of this section to be unenforceable, then liability will be limited to the fullest extent permitted by applicable law.

INDEMNITY

You agree to indemnify and hold us, our related companies and all respective directors, officers, employees and agents harmless from any third-party claim or cause of action, including reasonable attorneys’ fees and costs, arising, directly or indirectly, in whole or in part, out of your access or use of the Site or your violation of any law or the rights of any person.

GOVERNING LAW

These Terms of Use shall be governed by and construed in accordance with the laws of the State of West Virginia, U.S.A., without regard to conflicts of laws principles.

BINDING ARBITRATION

ANY CLAIM OR DISPUTE RELATING IN ANY WAY TO YOUR USE OF THE SITE OR THESE TERMS OF USE SHALL BE SUBMITTED TO CONFIDENTIAL ARBITRATION, except that either party may seek interim relief from any state or federal court in the party’s state of residence to protect the party’s intellectual property rights. ARBITRATION WOULD REMOVE YOUR RIGHT TO LITIGATE A CLAIM IN COURT OR TO HAVE A JURY TRIAL ON THAT CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IN COURT MAY NOT BE AVAILABLE IN ARBITRATION. IT IS IMPORTANT THAT YOU READ THIS PROVISION CAREFULLY BEFORE ACCEPTING THESE TERMS OF USE. In the event of an inconsistency between the Arbitration rules or procedures and these Terms of Use, these Terms of Use shall control. The judgment upon the award rendered by the arbitrator shall be final and binding and may be entered in any court having jurisdiction. The arbitrator will decide whether you or we will ultimately be responsible for paying any fees in connection with the arbitration. Unless inconsistent with applicable law, each party shall bear the expense of their respective attorney, expert and witness fees, regardless of which party prevails in the arbitration. No arbitration under these Terms of Use shall be joined to an arbitration involving any other party subject to these Terms of Use, whether through class arbitration or otherwise.

USE OF INFORMATION SUBMITTED

You agree that we may use any comments, information or ideas contained in any communication you may to us, without compensation or acknowledgment, for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products and services and creating, modifying or improving the Site or other products or services.

SITE MODIFICATIONS

We reserve the right, in our discretion, to modify, suspend or discontinue any part of the Site at any time, without notice or liability to you or any third party. We also reserve the right, in our sole discretion, to impose limits on certain features and services.

LINKS TO OTHER SITES

The Site may include links to third-party websites. We do not control and are not responsible for the content or privacy policies of any linked site, and the inclusion of any link on the Site does not imply our endorsement of it.

TERMINATION

We reserve the right in our sole discretion to terminate or restrict your use of the Site, without notice, for any or no reason, and without liability to you or any third party.

GENERAL

If any provision of these Terms of Use is held to be invalid or unenforceable, that provision shall be construed as consistent with applicable law, and the remaining provisions shall be enforced. Headings are for reference purposes only and in no way define, limit, construe or describe the scope of such section. Our failure to enforce any provision of these Terms of Use shall not constitute a waiver of that or any other provision. These Terms of Use set forth the entire agreement between you and us in connection with your use of this Site.

CONTACT US

If you have any questions about these Terms of Use, please fill out our contact page and we will get back to you within 24 hours.